A web browser is the tool we use to access the Internet. When you want to access a website, the browser retrieves the content and displays the web page on whatever device you happen to be using (a desktop, laptop or mobile device). Some example web browsers are FireFox, Chrome, Safari and Internet Explorer. All web browsers are not equal. Different browsers provide different experiences when displaying websites. It’s important to know that if you are having trouble with a web-based environment, like Bb Collaborate, it may be an issue with your Browser.
If you are experiencing problems with BB Collaborate it may be an issue with your browser. If you are experiencing a problem and you are not using FireFox, switch to FireFox and try again. FireFox and Google Chrome should update for you automatically. For more information, you can visit the website for FireFox or Chrome but you shouldn’t have to.
Your computer is not static. It will, over time, become adapted to your preferences. They are designed this way – to be responsive to the user automatically. As a result, sometimes what you see on your screen may not look the same as what is appearing in the How To videos. Testing out different browsers may help you identify the environment that works best for you.